Privacy Policy – PetCareShop.in

Effective Date: 17 May 2025

At PetCareShop.in, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information when you visit or interact with PetCareShop.in:

a. Personal Information:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party gateways)
Account login credentials (username, password)

b. Non-Personal Information:

Browser type and version
IP address
Device type and OS
Cookies and usage data
Pages visited, time spent, and other analytical data

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Provide customer support
Send order updates and promotional emails (with your consent)
Improve website performance and user experience
Prevent fraud and ensure website security
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Provide a personalized shopping experience
Analyze website traffic using tools like Google Analytics
Enable remarketing or retargeting ads (e.g., Google Ads, Facebook Ads)

You can control or disable cookies through your browser settings.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your data with:

Trusted service providers (e.g., payment gateways, shipping partners)
Legal authorities if required by law
Analytics and advertising platforms (for performance tracking)

All third parties comply with strict data protection and privacy standards.

5. Data Security

We implement reasonable security measures, including SSL encryption, secure servers, and access control to protect your personal information.

6. Your Data Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent (where applicable)

To exercise these rights, contact us

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies independently.

8. Children’s Privacy

PetCareShop.in does not knowingly collect data from children under the age of 13. If you believe your child has provided us with personal data, contact us for deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website signifies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

📧 Email: support@petcareshop.in
📍 Address: Tech Tower, Patel Marg, Jaipur, Rajasthan, India – 302001
📞 Phone: +91 8696 498491